Return Policy

Eligible Returns

Items can be returned within 7 days of delivery, provided they meet all of the following conditions:

• Item is unworn, unwashed, and without stains or damage
• All original tags and packaging are intact
• Item is in its original condition with no alterations
• Return is initiated within 7 days of delivery

Non-Returnable Items

• Sale or clearance items (final sale)
• Fragrance and grooming products (for hygiene reasons)
• Innerwear and socks (for hygiene reasons)
• Items damaged after delivery
• Items returned without original packaging

How to Initiate a Return

1. 1

   Contact us via WhatsApp with your order number and the item(s) you wish to return.

2. 2

   Our team will review your request and confirm eligibility within 24 hours.

3. 3

   Once approved, package the item(s) securely with all original tags and packaging.

4. 4

   Ship the package to the address provided by our team. We recommend using a tracked courier service.

5. 5

   Once we receive and inspect the returned item(s), a refund will be processed within 5–7 business days to the original payment method.

Exchanges

We offer exchanges for size only, subject to stock availability. To request an exchange, follow the same process as a return and indicate the size you'd like to exchange for. If the requested size is unavailable, we'll process a refund instead.

Refund Processing

Refunds are processed to the original payment method within 5–7 business days of receiving and inspecting the returned item. For Paystack payments, the refund will appear on your card or bank statement within 5–10 business days, depending on your bank. For WhatsApp or bank transfer orders, refunds are issued via bank transfer to your Nigerian bank account.

Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us via WhatsApp within 48 hours of delivery with photos of the item. We'll arrange a replacement or full refund at no cost to you, including return shipping.